Cyber Crisis Management Training

9-10 SEPTEMBER 2025 - This Cyber Crisis Management Training gives you the foundational knowledge to build out a successful cyber incident response and wider crisis management program. It covers digital forensics, incident response, crisis communication, and the international crisis standard, ending with a hands-on crisis simulation.

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Cyber Crisis Management Training

9 & 10 SEPTEMBER 2025 | AMSTERDAM

Cyber attacks are no longer a matter of if, but when and ensuring we are as prepared as we can be is critical to ensuring we mitigate impact. This course provides attendees with the fundamentals of cyber incident response, combined with training on wider organizational cyber crisis management processes

Date: 9-10 September 2025
Location:
Secura Office, Amsterdam
Price:
€1.500,- excl. VAT

* Note: We also offer this training as an in-company option. Contact us for more information.

Cyber Crisis Management Training

If you are interested in this training, please fill out the form and we will contact you within one business day.

Why should you attend?

  • Learn the fundamentals of cyber incident response and crisis management.
  • Understand how cyber incidents can escalate from an incident to a crisis.
  • Gain an understanding of how cyber incident response teams work to try to contain a cyber-attack.
  • Become familiar with the international crisis management standard, ISO22361 and how to effectively build and embed an organizational crisis management framework.
  • Dive into appropriate regulations providing guidance to firms across sectors in the cyber incident response and crisis management space such as NIS2, DORA, Operational Resilience etc.
  • Learn how to write effective Incident Response Plans, Crisis Management Plans and supporting playbooks and procedures.
  • Participate in a tabletop cyber crisis simulation to feel what it might be like to be involved in a major cyber crisis.
  • Learn the basics on how to design and deliver cyber crisis exercises within your own organization.

Intended Audience

This course is intended for professionals seeking to widen their understanding on cyber incident response and crisis management. It is open to all but particularly suited to Cyber Security Managers, Chief Information Security Officers, IT incident responders seeking to develop their understanding of crisis management procedures and Crisis / Business continuity professionals or risk management personnel with responsibility for preparing the response to a potential cyber crisis.

Required Skills & Expertise

No particular skills or expertise are required. There are some high level technical components in the Cyber Incident Response modules but these are intended to be understood by all.

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Program

The program is divided into 4 modules, which are given in a two-day course. After completing the course, each participant is rewarded with a certificate.

Day 1

Module 1: Crisis Management Fundamentals

  • The program starts with a walkthrough of the international crisis management standard, ISO22361 and the fundamentals of crisis management.
  • A basic understanding of key terminology and the differences between an incident and a crisis.
  • An overview of crisis management governance, frameworks and structures.
  • Key supporting regulatory requirements.
  • An understanding of the key plans, processes and procedures required for effective crisis management.
  • Finally, we investigate some real life plans and with a practical demonstration, put the plans into practice.

Module 2: Digital Forensics & Incident Response

  • In this module, we cover the basic principles of digital forensics and incident response focused around the NIST framework.
  • You explore the different types of cyber-attacks, how threat actors operate and the ransomware ecosystem.
  • You explore how cyber incidents are detected and what measures are taken to mount an effective immediate response.
  • We give you a high level overview of digital forensics and how it can be used effectively to understand how an attacker may have gained access to a network.
  • We look at what makes a good ‘Cyber Incident Response Plan’ and supporting playbooks / procedures.
  • We look at the challenges of recovery in attacks.
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Day 2

Module 3: Cyber Crisis Exercises

  • In this module we look at the different types of exercises that can be used to train incident response and crisis management teams.
  • We start with an interactive exercise on crisis communications to demonstrate what an exercise is.
  • We break down the methodology behind the design and delivery of an exercise.
  • We explore what makes cyber exercises different to traditional exercises and how to make your cyber exercise effective.
  • We look at how to effectively facilitate an exercise and what roles are required.
  • Finally, we dive into post exercise reports and how to ensure lessons learned are captured and implemented.

Module 5: Tabletop Exercise Simulation

  • The final module of the training program seeks to put all that we have learnt from planning and training into practice with an interactive tabletop simulation.
  • Participants will each take on a role as part of a crisis team for a fictitious organization.
  • They will be faced with an evolving cyber incident and be required to use their crisis plan to mount an effective response.
  • They will work together, track information and make key decisions in an attempt to mitigate the impact of the evolving crisis.
  • The session will end with a debrief and discussion on how the team responded, capturing what they did well and how they would improve if they were to do it again.

Meet The Trainers

Luke Fletcher

Luke Fletcher has over 15 years’ experience in crisis management, business continuity, and incident response. He advises public and private sector clients on operational readiness and strategic response. Currently a Principal Consultant at Secura / Bureau Veritas, he brings a practical, high-level view on resilience planning.

Hans Ehren

Hans Ehren is a crisis and communication advisor with over 20 years of experience in public affairs, media strategy, and reputation management. He supports executives during crises and teaches organizations how to communicate under pressure. Hans previously led communications for the Dutch police and currently works with clients across sectors.

More Information & Registration

If you are interested in this training, please fill out the form and we will contact you within one business day.

USP

Why choose Secura | Bureau Veritas

At Secura/Bureau Veritas, we are dedicated to being your trusted partner in cybersecurity. We go beyond quick fixes and isolated services. Our integrated approach makes sure that every aspect of your company or organization is cyber resilient, from your technology to your processes and your people.

Secura is the cybersecurity division of Bureau Veritas, specialized in testing, inspection and certification. Bureau Veritas was founded in 1828, has over 80.000 employees and is active in 140 countries.